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Collaborations and top research areas from the last five years
Profiles
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Anna S. Mattila
- School of Hospitality Management - Marriott Professor of Lodging Management
Person: Academic
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Research output
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A meta-analytic model of the influence of customer mistreatment on employees’ work outcomes
Tan, H., Zhang, Y., Roy Zhao, X., Mattila, A. S. & Yang, H., Mar 2026, In: Journal of Business Research. 206, 115960.Research output: Contribution to journal › Article › peer-review
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Examining the ethical consequences of misleading communication in hospitality industry greenwashing crises
Ding, A., Legendre, T. S., Madera, J. M., Back, K. J. & Huang, Y., Jan 2026, In: International Journal of Hospitality Management. 132, 104408.Research output: Contribution to journal › Article › peer-review
2 Link opens in a new tab Scopus citations -
Fee-Based Upgrading for Hotel Revenue Management: Conditional and Bid Models Outperform Guaranteed Upgrades
Noone, B. M. & Mattila, A. S., 2026, (Accepted/In press) In: Cornell Hospitality Quarterly.Research output: Contribution to journal › Article › peer-review
Open Access -
From human to AI: Understanding the impact of voice AI on consumers’ food choices
Peng, Z., Yu, H. & Mattila, A., Apr 2026, In: International Journal of Hospitality Management. 134, 104537.Research output: Contribution to journal › Article › peer-review
1 Link opens in a new tab Scopus citations -
Green policies and customer incivility: How organizational green efforts influence employee support and behaviors
Gip, H., Ding, A., Legendre, T. S. & Guchait, P., Feb 2026, In: International Journal of Hospitality Management. 133, 104469.Research output: Contribution to journal › Article › peer-review
Open Access -
How AI modality shapes tourists' prosocial behaviors
Peng, Z. & Mattila, A., Jan 2026, In: Annals of Tourism Research. 116, 104100.Research output: Contribution to journal › Article › peer-review
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Promoting upcycled foods through message appeals: a moral signaling perspective
Ye, T., Hwang, Y. H., Luo, A. & Mattila, A. S., 2026, (Accepted/In press) In: International Journal of Contemporary Hospitality Management. p. 1-19 19 p.Research output: Contribution to journal › Article › peer-review
Open Access -
Revisiting sustainable tourism: a bibliometric review of key contributors and themes with an integrated framework
Peng, X., Fang, P., Wan, A., Lee, S., Li, Y. & Song, W., 2026, In: Asia Pacific Journal of Tourism Research. 31, 2, p. 277-301 25 p.Research output: Contribution to journal › Article › peer-review
1 Link opens in a new tab Scopus citations -
Rights and Responsibilities of Hospitality Service Robots
Sharma, A. & Mattila, A., 2026, (Accepted/In press) In: Journal of Hospitality and Tourism Research.Research output: Contribution to journal › Article › peer-review
Open Access -
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants
Luo, A., Hwang, Y. H. & Mattila, A. S., Mar 2026, In: Journal of Hospitality and Tourism Research. 50, 3, p. 395-410 16 p.Research output: Contribution to journal › Article › peer-review
2 Link opens in a new tab Scopus citations
Projects
- 3 Finished
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DEVELOPING EVIDENCED-BASED GUIDELINES FOR INCORPORATING INFORMATION AND INCREASED OFFERINGS OF SUSTAINABLE DIET ON RESTAURANT MENUS
Sharma, A. (PI)
National Institute of Food and Agriculture
7/1/23 → 6/30/25
Project: Research project
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ENHANCING CONSUMER ORIENTATION OF FARM TO SCHOOL PROGRAMS
Sharma, A. (PI)
National Institute of Food and Agriculture
2/1/12 → 1/31/17
Project: Research project
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COST-BENEFIT ASSESSMENT OF HACCP IMPLEMENTATION IN COMMERCIAL RETAIL FOODSERVICE OPERATIONS
Sharma, A. (PI), Upneja, A. (CoPI), Matttila, A. A. (CoPI), Cutter, C. N. (CoPI), Radharkishna, R. R. (CoPI), Mayo, C. C. (CoPI), Sneed, J. (CoPI) & Alfnes, F. (CoPI)
U.S. Department of Agriculture, National Institute of Food and Agriculture
9/1/08 → 9/30/15
Project: Research project