Keyphrases
Emotional Labor
91%
Emotion Regulation
52%
Surface Acting
34%
Emotional Exhaustion
29%
Deep Acting
28%
Workplace
27%
Service Performance
26%
Display Rules
24%
Well-being
22%
Service Employees
21%
Job Satisfaction
18%
Emotional Display Rules
15%
Emotional Words
13%
Work-family Conflict
13%
Regulating Emotions
11%
Emotional Behavior
11%
Service Encounter
11%
Work-family
10%
Encounter Satisfaction
10%
Alcohol Consumption
10%
Negative Affect
10%
Customer Satisfaction
9%
Anger
9%
Outsider
8%
Family Jobs
8%
Emotions at Work
8%
Service Provider
8%
Emotional Contagion
7%
Work Roles
7%
Work Behavior
7%
Service Economy
7%
Customer Service
7%
Call Center
7%
Hotel Employees
7%
Aggression
6%
Negative Emotional Reactions
6%
Interpersonal Stress
6%
Employee Performance
6%
Signal Model
6%
Self-control
6%
Employee Satisfaction
6%
Service Interactions
6%
Task Performance
6%
Extraversion
6%
Financial Rewards
6%
People of Color
6%
Busyness
6%
Customer Aggression
6%
Withdrawal Behavior
6%
Working Life
6%
Psychology
Emotional Labor
100%
Emotion Regulation
53%
Burnout
20%
Faking
17%
Work-Family Conflict
15%
Autonomy
14%
Stressors
14%
Mistreatment
14%
Emotion-Regulation Strategy
12%
Job Satisfaction
12%
Conservation of Resources
11%
Emotional Contagion
10%
Individual Differences
10%
Hostility
9%
Mood
9%
Happiness
7%
Positive Emotion
6%
Research Implication
6%
Incivility
6%
Ego Depletion
6%
Negative Affect
5%
Negative Mood
5%
Healthcare
5%
Political Ideology
5%
Decent Work
5%
Construct Validity
5%
Extraversion
5%
Grief
5%
Positive Affect
5%
Self-Esteem
5%
Disclosure
5%
Psychometrics
5%
Coping Strategies
5%
Negative Emotion
5%
Job Involvement
5%
Familiarity
5%
Primitive Emotional Contagion
5%
Multi-Level Modeling
5%
Resource Model
5%
Sensitization
5%
Emotion
5%
2016 Presidential Election
5%
Team Trust
5%
Cognitive Coping
5%
Gender Difference
5%
Habituation
5%
Psychological Distress
5%
Facial Expression
5%
