Research output per year
Research output per year
Search results
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2020
Emotional labor: Display rules and emotion regulation at work
Grandey, A. A., England, K. E. & Boemerman, L., Jul 16 2020, The Cambridge Handbook of Workplace Affect. Cambridge University Press, p. 146-159 14 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
5 Scopus citations -
2013
Bringing emotional labor into focus: A review and integration of three research lenses
Grandey, A. A., Diefendorff, J. M. & Rupp, D. E., Jan 1 2013, Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. Taylor and Francis, p. 3-27 25 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
123 Scopus citations -
2012
Family friendly policies: Organizational justice perceptions of need-based allocations
Grandey, A. A., Jan 1 2012, Justice in the Workplace: From Theory to Practice. Taylor and Francis, Vol. 2. p. 145-173 29 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
61 Citations (SciVal) -
Negative relational exchanges of customers and employees: Performance and well-being implications
Grandey, A. A., Grabarek, P. E. & Teague, S., Jan 1 2012, Personal Relationships: The Effect on Employee Attitudes, Behavior, and Well-Being. Taylor and Francis, p. 261-286 26 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
6 Scopus citations -
Negative Relational Exchanges of Customers and Employees: Performance and Well-being Implications
Grandey, A. A., Grabarek, P. E. & Teague, S., Jan 1 2012, Personal Relationships: The Effect on Employee Attitudes, Behavior, and Well-being. Taylor and Francis, p. 261-286 26 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
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2008
Emotions at work: A review and research agenda
Grandey, A. A., Jan 1 2008, The SAGE Handbook of Organizational Behavior: Volume I - Micro Approaches. SAGE Publications Inc., p. 235-261 27 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
81 Scopus citations -
2004
DISPLAY RULES AND STRAIN IN SERVICE JOBS: WHAT'S FAIRNESS GOT TO DO WITH IT?
Grandey, A. A. & Fisk, G. M., 2004, Exploring Interpersonal Dynamics. JAI Press, p. 265-293 29 p. (Research in Occupational Stress and Well Being; vol. 4).Research output: Chapter in Book/Report/Conference proceeding › Chapter
Open Access18 Scopus citations