Personal profile
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being -
SDG 5 Gender Equality -
SDG 8 Decent Work and Economic Growth -
SDG 9 Industry, Innovation, and Infrastructure -
SDG 10 Reduced Inequalities -
SDG 12 Responsible Consumption and Production -
SDG 13 Climate Action
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Dive into the research topics where Anna S. Mattila is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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A meta-analytic model of the influence of customer mistreatment on employees’ work outcomes
Tan, H., Zhang, Y., Roy Zhao, X., Mattila, A. S. & Yang, H., Mar 2026, In: Journal of Business Research. 206, 115960.Research output: Contribution to journal › Article › peer-review
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From human to AI: Understanding the impact of voice AI on consumers’ food choices
Peng, Z., Yu, H. & Mattila, A., Apr 2026, In: International Journal of Hospitality Management. 134, 104537.Research output: Contribution to journal › Article › peer-review
1 Link opens in a new tab Scopus citations -
How AI modality shapes tourists' prosocial behaviors
Peng, Z. & Mattila, A., Jan 2026, In: Annals of Tourism Research. 116, 104100.Research output: Contribution to journal › Article › peer-review
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Rights and Responsibilities of Hospitality Service Robots
Sharma, A. & Mattila, A., 2026, (Accepted/In press) In: Journal of Hospitality and Tourism Research.Research output: Contribution to journal › Article › peer-review
Open Access -
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants
Luo, A., Hwang, Y. H. & Mattila, A. S., Mar 2026, In: Journal of Hospitality and Tourism Research. 50, 3, p. 395-410 16 p.Research output: Contribution to journal › Article › peer-review
1 Link opens in a new tab Scopus citations