Personal profile
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 16 Peace, Justice and Strong Institutions
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Dive into the research topics where Joe R. Downing is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Assessing Risk Following a Wireless Emergency Alert: Are 90 Characters Enough?
Casteel, M. A. & Downing, J. R., Apr 1 2016, In: Journal of Homeland Security and Emergency Management. 13, 1, p. 95-112 18 p.Research output: Contribution to journal › Article › peer-review
38 Link opens in a new tab Scopus citations -
How individuals process NWS weather warning messages on their cell phones
Casteel, M. A. & Downing, J. R., Jul 2013, In: Weather, Climate, and Society. 5, 3, p. 254-265 12 p.Research output: Contribution to journal › Article › peer-review
Open Access21 Link opens in a new tab Scopus citations -
Linking communication competence with call center agents' sales effectiveness
Downing, J. R., Oct 2011, In: Journal of Business Communication. 48, 4, p. 409-425 17 p.Research output: Contribution to journal › Article › peer-review
15 Link opens in a new tab Scopus citations -
Why First-Level Call Center Technicians Need Knowledge Management Tools
Downing, J., Jan 1 2009, IT Outsourcing: Concepts, Methodologies, Tools, and Applications. IGI Global, p. 910-919 10 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
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Computers and Display Programs in Education
Downing, J. R., Jan 1 2008, The International Encyclopedia of Communication. wileyResearch output: Chapter in Book/Report/Conference proceeding › Chapter