Terry Paul Harrison

    Calculated based on number of publications stored in Pure and citations from Scopus
    1984 …2020

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    • 2010

      Does the Erlang C model fit in real call centers?

      Robbins, T. R., Medeiros, D. J. & Harrison, T. P., 2010, Proceedings of the 2010 Winter Simulation Conference, WSC'10. p. 2853-2864 12 p. 05678980. (Proceedings - Winter Simulation Conference).

      Research output: Chapter in Book/Report/Conference proceedingConference contribution

      17 Scopus citations
    • 2008

      A simulation based scheduling model for call centers with uncertain arrival rates

      Robbins, T. R. & Harrison, T. P., 2008, Proceedings of the 2008 Winter Simulation Conference, WSC 2008. p. 2884-2890 7 p. 4736410. (Proceedings - Winter Simulation Conference).

      Research output: Chapter in Book/Report/Conference proceedingConference contribution

      15 Scopus citations
    • 2007

      Partial cross training in call centers with uncertain arrivals and global service level agreements

      Robbins, T. R., Harrison, T. P. & Medeiros, D. J., 2007, Proceedings of the 2007 Winter Simulation Conference, WSC. p. 2252-2258 7 p. 4419862. (Proceedings - Winter Simulation Conference).

      Research output: Chapter in Book/Report/Conference proceedingConference contribution

      12 Scopus citations
    • 2006

      The challenge of closed-loop supply chains

      Guide, D. D. R., Harrison, T. P. & van Wassenhove, L. N., Jan 1 2006, Proceedings of the 13th CIRP International Conference on Life Cycle Engineering, LCE 2006. Katholieke Universiteit Leuven, p. 11-13 3 p. (Proceedings of the 13th CIRP International Conference on Life Cycle Engineering, LCE 2006).

      Research output: Chapter in Book/Report/Conference proceedingConference contribution

      2 Scopus citations