TY - GEN
T1 - A big data approach to assessing the US higher education service
AU - Qiu, Robin G.
AU - Huang, Zuqing
AU - Patel, Iswar C.
N1 - Publisher Copyright:
© 2015 IEEE.
PY - 2015/7/28
Y1 - 2015/7/28
N2 - There are a number of ranking systems to provide assessment services on higher education regionally, nationally, or internationally. Note that the subjective evaluation index and indicator inclusions and weights that are usually applied in current ranking systems. As a result, the question of the objectivity and impartiality of the provided rankings arises. One of our studies addressed these concerns by applying a quantitative and model-driven approach to acquiring the evaluation index and factor weights, which was successfully validated in the US News & World Report ranking system [1]. To extend our earlier study, this paper further shows a very interesting result by developing a real-time, scalable, and model-driven higher education ranking system with the support of big data technologies. This extended study reveals promising potential in enhancing varieties of applications across the service industry.
AB - There are a number of ranking systems to provide assessment services on higher education regionally, nationally, or internationally. Note that the subjective evaluation index and indicator inclusions and weights that are usually applied in current ranking systems. As a result, the question of the objectivity and impartiality of the provided rankings arises. One of our studies addressed these concerns by applying a quantitative and model-driven approach to acquiring the evaluation index and factor weights, which was successfully validated in the US News & World Report ranking system [1]. To extend our earlier study, this paper further shows a very interesting result by developing a real-time, scalable, and model-driven higher education ranking system with the support of big data technologies. This extended study reveals promising potential in enhancing varieties of applications across the service industry.
UR - http://www.scopus.com/inward/record.url?scp=84948164210&partnerID=8YFLogxK
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U2 - 10.1109/ICSSSM.2015.7170149
DO - 10.1109/ICSSSM.2015.7170149
M3 - Conference contribution
AN - SCOPUS:84948164210
T3 - 2015 12th International Conference on Service Systems and Service Management, ICSSSM 2015
BT - 2015 12th International Conference on Service Systems and Service Management, ICSSSM 2015
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 12th International Conference on Service Systems and Service Management, ICSSSM 2015
Y2 - 22 June 2015 through 24 June 2015
ER -