A Description of Staff-resident Interactions in Assisted Living

Anju Paudel, Elizabeth Galik, Barbara Resnick, Kelly Doran, Marie Boltz, Shijun Zhu

Research output: Contribution to journalArticlepeer-review

7 Scopus citations


Positive social and care interactions are vital to understand and successfully accomplish the daily care needs of the residents in assisted living (AL) and optimize their quality of life. The purpose of this study was to explore and describe the staff-resident interactions in AL. This descriptive analysis utilized baseline data in a randomized trial that included 379 residents from 59 AL facilities. The majority of the interactions observed were positive; almost 25% were neutral or negative. Most interactions were care-related (31.9%) or one-on-one (27.4%), occurred with nursing (40.2%) or support staff (e.g., dining aide; 24.6%), and involved close interpersonal distance (64.6%). Future research should focus on the transition of neutral or negative interactions to positive and explore the factors that might influence neutral and negative interactions. Additionally, innovative approaches are needed to optimize interactions amid physical distancing in the context of the COVID-19 pandemic.

Original languageEnglish (US)
Pages (from-to)690-698
Number of pages9
JournalClinical Nursing Research
Issue number5
StatePublished - Jun 2021

All Science Journal Classification (ASJC) codes

  • General Nursing


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