TY - JOUR
T1 - A Multidisciplinary Handoff Process to Standardize the Transfer of Care between the Intensive Care Unit and the Operating Room
AU - Karamchandani, Kunal
AU - Fitzgerald, Karima
AU - Carroll, David
AU - Trauger, Mary E.
AU - Ciccocioppo, Lisa A.
AU - Hess, Wendell
AU - Prozesky, Jansie
AU - Armen, Scott B.
N1 - Publisher Copyright:
© 2018 The Authors. Published by Wolters Kluwer Health, Inc.
PY - 2018/10/1
Y1 - 2018/10/1
N2 - Objective: Critically ill patients are at high risk for adverse events on transfer between intensive care unit and operating room. Patient safety concerns were raised within our institution during such transfers, and absence of a standardized patient handoff process was identified as an area of concern. Methods: The current state of the patient transfer processes between the intensive care units (ICUs) and the operating rooms (ORs) was mapped and failure modes were identified. A multidisciplinary team was convened and a standardized handoff process and tool (checklist) was developed. Adherence to the process and care team satisfaction was assessed at the end of a 60-day pilot period. Results: The process was successfully implemented hospital-wide covering all adult and pediatric ICUs. We observed a 90% compliance rate with ICU to the OR transfers and 95% compliance rate with transfers from OR to the ICU during the 60-day pilot period. The care team expressed overall satisfaction with the process and identified potential areas of improvement. Conclusion: A standardized patient handoff process between the ICU and the ORs can be successfully implemented in a large academic medical center. Universal application of this quality improvement tool can reduce patient harm, improve communication between providers, and enhance patient safety.
AB - Objective: Critically ill patients are at high risk for adverse events on transfer between intensive care unit and operating room. Patient safety concerns were raised within our institution during such transfers, and absence of a standardized patient handoff process was identified as an area of concern. Methods: The current state of the patient transfer processes between the intensive care units (ICUs) and the operating rooms (ORs) was mapped and failure modes were identified. A multidisciplinary team was convened and a standardized handoff process and tool (checklist) was developed. Adherence to the process and care team satisfaction was assessed at the end of a 60-day pilot period. Results: The process was successfully implemented hospital-wide covering all adult and pediatric ICUs. We observed a 90% compliance rate with ICU to the OR transfers and 95% compliance rate with transfers from OR to the ICU during the 60-day pilot period. The care team expressed overall satisfaction with the process and identified potential areas of improvement. Conclusion: A standardized patient handoff process between the ICU and the ORs can be successfully implemented in a large academic medical center. Universal application of this quality improvement tool can reduce patient harm, improve communication between providers, and enhance patient safety.
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U2 - 10.1097/QMH.0000000000000187
DO - 10.1097/QMH.0000000000000187
M3 - Article
C2 - 30260929
AN - SCOPUS:85057234532
SN - 1063-8628
VL - 27
SP - 215
EP - 222
JO - Quality management in health care
JF - Quality management in health care
IS - 4
ER -