A new multiteam system (MTS) effectiveness model

John Turner, Rose Baker, Zain Ali, Nigel Thurlow

Research output: Contribution to journalReview articlepeer-review

11 Scopus citations


Team effectiveness models in the literature are primarily concentrated on traditional teams, with few involving the multiteam system (MTS) level of analysis in the model. Teams achieve their goals by managing both teamwork (e.g., interpersonal, effective, motivational, cognitive) and taskwork (e.g., strategy, goal setting, project management) activities. When MTSs are involved, multiple teams manage their own teamwork and taskwork activities, while leadership must be in place to coordinate these activities within and between teams in order to achieve the organization’s goal (the MTS’s goal). This research study conducted a systematic review of current team effectiveness frameworks and models. A narrative-based method for theorizing was utilized to develop a new MTS team effectiveness framework. This research contributes to the MTS literature by providing a new formula for team effectiveness at both the team level (team effectiveness formula) and the MTS level (MTS team effectiveness formula). This research aids managers, practitioners, and researchers by providing a tool that accounts for all levels and temporal processes.

Original languageEnglish (US)
Article number12
Pages (from-to)1-19
Number of pages19
Issue number2
StatePublished - 2020

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Software
  • Modeling and Simulation
  • Computer Networks and Communications
  • Information Systems and Management


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