Abstract
Three benefits of Open Access scheduling are tested pre- and postimplementation. Open Access improved operational efficiency, decreased number of days between appointment scheduling and being seen by a physician, and allowed more patients to see their primary care physician. Finally, results indicated that there was no significant difference in patient satisfaction.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 220-228 |
| Number of pages | 9 |
| Journal | Health Care Management Review |
| Volume | 30 |
| Issue number | 3 |
| DOIs | |
| State | Published - 2005 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
All Science Journal Classification (ASJC) codes
- Leadership and Management
- Health Policy
- Strategy and Management
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