Skip to main navigation
Skip to search
Skip to main content
Penn State Home
Help & FAQ
Home
Researchers
Research output
Research units
Equipment
Grants & Projects
Prizes
Activities
Search by expertise, name or affiliation
Airline market share and customer service quality: A reference dependent model
Yoshinori Suzuki
, John E. Tyworth
, Robert A. Novack
Supply Chain and Information Systems
Research output
:
Contribution to journal
›
Article
›
peer-review
69
Scopus citations
Overview
Fingerprint
Fingerprint
Dive into the research topics of 'Airline market share and customer service quality: A reference dependent model'. Together they form a unique fingerprint.
Sort by
Weight
Alphabetically
Keyphrases
Air Demand
100%
Airline Industry
50%
Airline Market
100%
Customer Services Quality
100%
Demand Model
100%
Differentiable Curve
50%
Goodness-of-fit
50%
Invalid
50%
Market Share
100%
Model Performance
50%
Non-smooth Curves
50%
Non-smooth Functions
50%
Quality Demands
50%
Quality of Service
50%
Reference Dependence
100%
Sales Service
50%
Service Market
50%
Service Relationship
50%
Smooth Curve
50%
Suzuki
100%
Traditional Models
50%
Transportation Industry
50%
Transportation Research
50%
Economics, Econometrics and Finance
Airline
100%
Transportation Industry
25%