Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp

Karen E. Fisher; Eiad Yafi; Ying Xu; Carleen Maitland

doi:10.1145/3328320.3328395

Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp

Karen E. Fisher
, Eiad Yafi
, Ying Xu
, Carleen Maitland

College of Information Sciences and Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

8 Scopus citations

Abstract

Za'atari Syrian Refugee Camp in Jordan is home to about 83,000 people fleeing the violence in Syria. Building on a multi-year engagement at Za'atari, we developed an information-enabled community engagement approach to identify and address challenges at the camp, engage community members in problem solving and increase self- reliance. Using HCI mixed methods, we facilitated the creation of a community-commissioned database of household assets, being implemented by the UNHCR with potential for adoption in other refugee camps. Our main contributions are participatory approaches to understanding information behaviors within a fragmented social fabric in high-constraint, low-affordance settings resulting from armed conflict. This work generates insights valuable for researchers and designers working with refugees.

Original language	English (US)
Title of host publication	C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings
Editors	Florian Cech, Hilda Tellioglu
Publisher	Association for Computing Machinery
Pages	273-282
Number of pages	10
ISBN (Electronic)	9781450371629
DOIs	https://doi.org/10.1145/3328320.3328395
State	Published - Jun 3 2019
Event	9th International Conference on Communities and Technologies, C and T 2019 - Vienna, Austria Duration: Jun 3 2019 → Jun 7 2019

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	9th International Conference on Communities and Technologies, C and T 2019
Country/Territory	Austria
City	Vienna
Period	6/3/19 → 6/7/19

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Vision and Pattern Recognition
Computer Networks and Communications

Access to Document

10.1145/3328320.3328395

Cite this

Fisher, K. E., Yafi, E., Xu, Y., & Maitland, C. (2019). Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp. In F. Cech, & H. Tellioglu (Eds.), C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings (pp. 273-282). (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3328320.3328395

Fisher, Karen E. ; Yafi, Eiad ; Xu, Ying et al. / Al Osool : Understanding information behavior for community development at Za'atari Syrian refugee camp. C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings. editor / Florian Cech ; Hilda Tellioglu. Association for Computing Machinery, 2019. pp. 273-282 (ACM International Conference Proceeding Series).

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title = "Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp",

abstract = "Za'atari Syrian Refugee Camp in Jordan is home to about 83,000 people fleeing the violence in Syria. Building on a multi-year engagement at Za'atari, we developed an information-enabled community engagement approach to identify and address challenges at the camp, engage community members in problem solving and increase self- reliance. Using HCI mixed methods, we facilitated the creation of a community-commissioned database of household assets, being implemented by the UNHCR with potential for adoption in other refugee camps. Our main contributions are participatory approaches to understanding information behaviors within a fragmented social fabric in high-constraint, low-affordance settings resulting from armed conflict. This work generates insights valuable for researchers and designers working with refugees.",

author = "Fisher, \{Karen E.\} and Eiad Yafi and Ying Xu and Carleen Maitland",

note = "Publisher Copyright: {\textcopyright} 2019 Association for Computing Machinery.; 9th International Conference on Communities and Technologies, C and T 2019 ; Conference date: 03-06-2019 Through 07-06-2019",

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doi = "10.1145/3328320.3328395",

language = "English (US)",

series = "ACM International Conference Proceeding Series",

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Fisher, KE, Yafi, E, Xu, Y & Maitland, C 2019, Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp. in F Cech & H Tellioglu (eds), C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings. ACM International Conference Proceeding Series, Association for Computing Machinery, pp. 273-282, 9th International Conference on Communities and Technologies, C and T 2019, Vienna, Austria, 6/3/19. https://doi.org/10.1145/3328320.3328395

Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp. / Fisher, Karen E.; Yafi, Eiad; Xu, Ying et al.
C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings. ed. / Florian Cech; Hilda Tellioglu. Association for Computing Machinery, 2019. p. 273-282 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Al Osool

T2 - 9th International Conference on Communities and Technologies, C and T 2019

AU - Fisher, Karen E.

AU - Yafi, Eiad

AU - Xu, Ying

AU - Maitland, Carleen

PY - 2019/6/3

Y1 - 2019/6/3

N2 - Za'atari Syrian Refugee Camp in Jordan is home to about 83,000 people fleeing the violence in Syria. Building on a multi-year engagement at Za'atari, we developed an information-enabled community engagement approach to identify and address challenges at the camp, engage community members in problem solving and increase self- reliance. Using HCI mixed methods, we facilitated the creation of a community-commissioned database of household assets, being implemented by the UNHCR with potential for adoption in other refugee camps. Our main contributions are participatory approaches to understanding information behaviors within a fragmented social fabric in high-constraint, low-affordance settings resulting from armed conflict. This work generates insights valuable for researchers and designers working with refugees.

AB - Za'atari Syrian Refugee Camp in Jordan is home to about 83,000 people fleeing the violence in Syria. Building on a multi-year engagement at Za'atari, we developed an information-enabled community engagement approach to identify and address challenges at the camp, engage community members in problem solving and increase self- reliance. Using HCI mixed methods, we facilitated the creation of a community-commissioned database of household assets, being implemented by the UNHCR with potential for adoption in other refugee camps. Our main contributions are participatory approaches to understanding information behaviors within a fragmented social fabric in high-constraint, low-affordance settings resulting from armed conflict. This work generates insights valuable for researchers and designers working with refugees.

UR - https://www.scopus.com/pages/publications/85067835271

UR - https://www.scopus.com/pages/publications/85067835271#tab=citedBy

U2 - 10.1145/3328320.3328395

DO - 10.1145/3328320.3328395

M3 - Conference contribution

AN - SCOPUS:85067835271

T3 - ACM International Conference Proceeding Series

SP - 273

EP - 282

BT - C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings

A2 - Cech, Florian

A2 - Tellioglu, Hilda

PB - Association for Computing Machinery

Y2 - 3 June 2019 through 7 June 2019

ER -

Fisher KE, Yafi E, Xu Y, Maitland C. Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp. In Cech F, Tellioglu H, editors, C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings. Association for Computing Machinery. 2019. p. 273-282. (ACM International Conference Proceeding Series). doi: 10.1145/3328320.3328395

Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp

Abstract

Publication series

Conference

UN SDGs

All Science Journal Classification (ASJC) codes

Access to Document

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Cite this