TY - GEN
T1 - Ambidexterity in mobile collaboration
T2 - 19th International Conference on Human-Computer Interaction, HCI International 2017
AU - Wang, Xiaolun
AU - Gu, Jie
AU - Tian, Jing
AU - Xu, Yunjie
N1 - Publisher Copyright:
© Springer International Publishing AG 2017.
PY - 2017
Y1 - 2017
N2 - Due to the affordance to synchronous information exchange and anytime-and-anyplace communication, mobile instant messaging system (MIMS) becomes increasingly important in project collaboration. Compared to traditional team-collaboration information systems, MIMS better supports both task- and socialization-oriented communication in project member interaction, yet whether this feature improves project performance is still a question to be answered. Analyzing 120 responses from team members in different projects, this study got two interesting findings: (1) Project performance is directly affected by offline team relationship, including work interdependence and social strength. (2) Online communication in MIMS (total number of task- and socialization-oriented communications and the percentage of social communications) interacts with offline team relationship and task type, thus impact project performance under certain conditions. Overall, this study provides a better theoretical understanding of mobile collaboration, and also offers practical implications for how and when to use MIMS in teamwork.
AB - Due to the affordance to synchronous information exchange and anytime-and-anyplace communication, mobile instant messaging system (MIMS) becomes increasingly important in project collaboration. Compared to traditional team-collaboration information systems, MIMS better supports both task- and socialization-oriented communication in project member interaction, yet whether this feature improves project performance is still a question to be answered. Analyzing 120 responses from team members in different projects, this study got two interesting findings: (1) Project performance is directly affected by offline team relationship, including work interdependence and social strength. (2) Online communication in MIMS (total number of task- and socialization-oriented communications and the percentage of social communications) interacts with offline team relationship and task type, thus impact project performance under certain conditions. Overall, this study provides a better theoretical understanding of mobile collaboration, and also offers practical implications for how and when to use MIMS in teamwork.
UR - http://www.scopus.com/inward/record.url?scp=85024488448&partnerID=8YFLogxK
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U2 - 10.1007/978-3-319-58750-9_82
DO - 10.1007/978-3-319-58750-9_82
M3 - Conference contribution
AN - SCOPUS:85024488448
SN - 9783319587493
T3 - Communications in Computer and Information Science
SP - 588
EP - 595
BT - HCI International 2017 - Posters Extended Abstracts - 19th International Conference, HCI International 2017, Proceedings
A2 - Stephanidis, Constantine
PB - Springer Verlag
Y2 - 9 July 2017 through 14 July 2017
ER -