An affect-trust (A-T) model with regards to technological errors

Gayle Alicen Schwark; Stephen Rice

doi:10.1177/1541931213601269

An affect-trust (A-T) model with regards to technological errors

Gayle Alicen Schwark
, Stephen Rice

Division of Social Sciences (Abington)

Research output: Contribution to journal › Conference article › peer-review

2 Scopus citations

Abstract

Much research has differentiated between the effects of automation false alarms and misses on operator trust and subsequent behavior. Further research has demonstrated that trust is a multiple-process construct that mediates the relationship between automation errors and behavior. The purpose of the current study was to expand on this model by incorporating affect as a mediating variable between smoke detector errors and trust. This expanded model, which we refer to as the Affect-Trust model, is supported by two experiments. The experiments involved mediation analyses, which revealed that affect almost totally mediates the relationship between both types of smoke detector errors and trust.

Original language	English (US)
Pages (from-to)	1149-1153
Number of pages	5
Journal	Proceedings of the Human Factors and Ergonomics Society
DOIs	https://doi.org/10.1177/1541931213601269
State	Published - Jan 1 2016
Event	Human Factors and Ergonomics Society 2016 International Annual Meeting, HFES 2016 - Washington, United States Duration: Sep 19 2016 → Sep 23 2016

All Science Journal Classification (ASJC) codes

Human Factors and Ergonomics

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10.1177/1541931213601269

Cite this

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title = "An affect-trust (A-T) model with regards to technological errors",

abstract = "Much research has differentiated between the effects of automation false alarms and misses on operator trust and subsequent behavior. Further research has demonstrated that trust is a multiple-process construct that mediates the relationship between automation errors and behavior. The purpose of the current study was to expand on this model by incorporating affect as a mediating variable between smoke detector errors and trust. This expanded model, which we refer to as the Affect-Trust model, is supported by two experiments. The experiments involved mediation analyses, which revealed that affect almost totally mediates the relationship between both types of smoke detector errors and trust.",

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AU - Rice, Stephen

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N2 - Much research has differentiated between the effects of automation false alarms and misses on operator trust and subsequent behavior. Further research has demonstrated that trust is a multiple-process construct that mediates the relationship between automation errors and behavior. The purpose of the current study was to expand on this model by incorporating affect as a mediating variable between smoke detector errors and trust. This expanded model, which we refer to as the Affect-Trust model, is supported by two experiments. The experiments involved mediation analyses, which revealed that affect almost totally mediates the relationship between both types of smoke detector errors and trust.

AB - Much research has differentiated between the effects of automation false alarms and misses on operator trust and subsequent behavior. Further research has demonstrated that trust is a multiple-process construct that mediates the relationship between automation errors and behavior. The purpose of the current study was to expand on this model by incorporating affect as a mediating variable between smoke detector errors and trust. This expanded model, which we refer to as the Affect-Trust model, is supported by two experiments. The experiments involved mediation analyses, which revealed that affect almost totally mediates the relationship between both types of smoke detector errors and trust.

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M3 - Conference article

AN - SCOPUS:85021803568

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JO - Proceedings of the Human Factors and Ergonomics Society

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T2 - Human Factors and Ergonomics Society 2016 International Annual Meeting, HFES 2016

Y2 - 19 September 2016 through 23 September 2016

ER -

An affect-trust (A-T) model with regards to technological errors

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