An evaluation of helping skills training: Effects on helpers' verbal responses

Steven J. Danish, Anthony R. D'Augelli, Gregory W. Brock

Research output: Contribution to journalArticlepeer-review

43 Scopus citations


Evaluated the impact of a training program designed by S. J. Danish and A. L. Hauer (1973) for basic helping skills on 126 undergraduate and graduate students in a course on helping relationships. In particular, changes in the verbal responses used by human service workers in training were investigated. Using a rating system, based on the training program's goals, helpers' responses in simulated helping interviews were categorized. Responses which summarized the helpee's statements and which focused on feelings increased significantly over training. Leading responses, such as advice and closed questions, decreased significantly. Helpers talked less at posttesting. Similar changes were found for 2 consecutive sets of trainees. (26 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved).

Original languageEnglish (US)
Pages (from-to)259-266
Number of pages8
JournalJournal of Counseling Psychology
Issue number3
StatePublished - May 1976

All Science Journal Classification (ASJC) codes

  • Social Psychology
  • Clinical Psychology
  • Psychiatry and Mental health


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