An exploratory study of RFID adoption in the retail sector

Mithu Bhattacharya; Chao Hsien Chu; Jack Hayya; Tracy Mullen

doi:10.1007/s12063-010-0029-z

An exploratory study of RFID adoption in the retail sector

Mithu Bhattacharya, Chao Hsien Chu, Jack Hayya, Tracy Mullen

College of Information Sciences and Technology

Research output: Contribution to journal › Article › peer-review

32 Scopus citations

Abstract

We use a search procedure called content analysis to determine the benefits of RFID in the retail sector. Content analysis classifies textual material, such as academic articles, and reduces them to manageable data. We find that the key RFID retailer benefits are better management of inventory, improved security, better operational efficiency, and reduced cost. We also find the key RFID business processes to deal with, for example, tracking and tracing. Through hypothesis testing and correlations, we discover strong relationships between retailer benefits and RFID business processes, and that better management of inventory is a reason why RFID is being used by retailers.

Original language	English (US)
Pages (from-to)	80-89
Number of pages	10
Journal	Operations Management Research
Volume	3
Issue number	1
DOIs	https://doi.org/10.1007/s12063-010-0029-z
State	Published - Mar 2010

All Science Journal Classification (ASJC) codes

Strategy and Management
Management Science and Operations Research
Industrial and Manufacturing Engineering
Management of Technology and Innovation

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1007/s12063-010-0029-z

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AB - We use a search procedure called content analysis to determine the benefits of RFID in the retail sector. Content analysis classifies textual material, such as academic articles, and reduces them to manageable data. We find that the key RFID retailer benefits are better management of inventory, improved security, better operational efficiency, and reduced cost. We also find the key RFID business processes to deal with, for example, tracking and tracing. Through hypothesis testing and correlations, we discover strong relationships between retailer benefits and RFID business processes, and that better management of inventory is a reason why RFID is being used by retailers.

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An exploratory study of RFID adoption in the retail sector

Abstract

All Science Journal Classification (ASJC) codes

UN SDGs

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