TY - GEN
T1 - Analysis of configuration decision space over time
T2 - 15th Brazilian Symposium on Human Factors in Computing Systems, IHC 2016
AU - Prates, Raquel O.
AU - Rosson, Mary Beth
AU - De Souza, Clarisse S.
N1 - Publisher Copyright:
© 2016 ACM.
PY - 2016/10/4
Y1 - 2016/10/4
N2 - Some configuration settings have immediate impact on system state; others have impact over time. In group systems, the timeline of impacts can be even more complex, because changes may impact not only the user who made them but also other users. When a system is designed, its designers plan what configuration settings to provide users with, as well as how these settings will affect the system and when. They must also help users anticipate how these settings impact the available interactive paths over time, so that users can make informed decisions about their settings. In this paper we show how two analytical tools - the Semiotic Inspection Method (SIM) and the Configurable Interaction Anticipation Challenges (CIAC) - can be combined to probe the complexity of decisions that users may take in during a configuration task. We take Google Inactive Account Manager as our case, since all the decisions involved relate to future effects.
AB - Some configuration settings have immediate impact on system state; others have impact over time. In group systems, the timeline of impacts can be even more complex, because changes may impact not only the user who made them but also other users. When a system is designed, its designers plan what configuration settings to provide users with, as well as how these settings will affect the system and when. They must also help users anticipate how these settings impact the available interactive paths over time, so that users can make informed decisions about their settings. In this paper we show how two analytical tools - the Semiotic Inspection Method (SIM) and the Configurable Interaction Anticipation Challenges (CIAC) - can be combined to probe the complexity of decisions that users may take in during a configuration task. We take Google Inactive Account Manager as our case, since all the decisions involved relate to future effects.
UR - http://www.scopus.com/inward/record.url?scp=85021654415&partnerID=8YFLogxK
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U2 - 10.1145/3033701.3033724
DO - 10.1145/3033701.3033724
M3 - Conference contribution
AN - SCOPUS:85021654415
T3 - ACM International Conference Proceeding Series
BT - IHC 2016 - Extended Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems
PB - Association for Computing Machinery
Y2 - 4 October 2016 through 7 October 2016
ER -