Applicant attraction to the restaurant industry: Examining the impact of compensation, scheduling, advancement, and fun

Michael J. Tews, Kathryn Stafford, Sydney Taylor Pons

Research output: Contribution to journalArticlepeer-review

Abstract

In the wake of the global pandemic, recruiting individuals for employment in the restaurant industry has proved challenging. To help guide practice and extend previous research, the present study focused on the impact of four job and organization characteristics on applicant attraction in the context of restaurant recruitment—competitive compensation, opportunities for advancement, scheduling flexibility, and fun. With a sample of 286 unemployed active job seekers who evaluated hypothetical recruiting advertisements for entry-level positions, the results demonstrated that competitive compensation messaging had the most consistent positive main effects. In addition, opportunities for advancement messaging was found to be predictive of applicant attraction, with stronger effects for men than women. In turn, fun messaging was found to be beneficial in attracting women, but detrimental in attracting men. No significant effects were found for scheduling flexibility messaging.

Original languageEnglish (US)
Pages (from-to)662-684
Number of pages23
JournalJournal of Human Resources in Hospitality and Tourism
Volume22
Issue number4
DOIs
StatePublished - 2023

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management
  • Organizational Behavior and Human Resource Management

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