Are we ‘sharing’ or ‘gig-ing’? A classification system for online platforms

Research output: Contribution to journalArticlepeer-review

23 Scopus citations


There is a growing debate about the nature and extent of platform control over workers. Companies claim they are merely ‘matchmakers’ while labour advocates argue that these organisations exercise granular control over workers. Blending the fields of information science and labour relations, this article develops a classification system of sequential control to delineate between ‘high control’ and ‘low control’ platforms. In doing so, this article provides a theoretical method to distinguish ‘sharing’ versus ‘gig’ platforms and argues that worker autonomy—how platforms foreclose worker choice—can be used to understand platform control.

Original languageEnglish (US)
Pages (from-to)536-555
Number of pages20
JournalIndustrial Relations Journal
Issue number6
StatePublished - Nov 2020

All Science Journal Classification (ASJC) codes

  • Industrial relations


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