Barriers and facilitators to the use of the SSI/SSDI outreach, access, and recovery (SOAR) model with justice-involved adults

Evan M. Lowder, Candalyn B. Rade, Dazara Ware, Sarah L. Desmarais

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


Objective: The purpose of this study was to identify barriers and facilitators to use of the SSI/SSDI Outreach, Access, and Recovery (SOAR) model with justice-involved adults. Method: Using a modified snowball sampling strategy, we distributed an online mixed-methods survey to SOAR providers with known criminal justice collaborations. Participants were 58 providers who completed or supervised completion of SOAR applications for justice-involved adults and who represented unique agencies across 29 states. Content analysis identified conceptual categories in qualitative data. Descriptive statistics were produced for all study variables. Results: Although most agencies currently completed applications for justice-involved adults (n = 50, 86.2%), few reported collaborations with justice agencies (n = 19, 32.8%). Commonly cited barriers to successful applications included gaps in care for justice-involved populations and incomplete or unavailable medical records. Facilitators included strong leadership, agency communication and relationship building, and access to medical-especially psychiatric-staff. Most participants rated the SOAR model as successful in facilitating benefits access (n = 37 of 57, 64.9%). Conclusion and Implications for Practice: Despite obstacles to serving this high-risk population, practitioners have developed strategies to facilitate use of the SOAR model with justice-involved adults. These strategies offer promise for the implementation of SOAR in other criminal justice settings.

Original languageEnglish (US)
Pages (from-to)244-252
Number of pages9
JournalPsychiatric Rehabilitation Journal
Issue number3
StatePublished - Sep 2020

All Science Journal Classification (ASJC) codes

  • Health Professions (miscellaneous)
  • Rehabilitation
  • Psychiatry and Mental health


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