Becoming social: Expanding scenario-based approaches in HCI

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33 Scopus citations


Scenarios of use support the integration of cognitive and organizational approaches to human-computer interaction HCI by providing a rich representation of activity from which cognitive and organizational perspectives can be developed. In this paper, a ‘cognitive’ approach to scenario-based analysis and design-one focused on causal relationships implicit in episodes of individual problem-solving and learning-is extended by emphasizing an organizational work view of social causes and effects.

Original languageEnglish (US)
Pages (from-to)266-275
Number of pages10
JournalBehaviour and Information Technology
Issue number4
StatePublished - Jan 1 1996

All Science Journal Classification (ASJC) codes

  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • General Social Sciences
  • Human-Computer Interaction


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