Benefits from expert systems: An exploratory investigation

Brenda Martin, Girish H. Subramanian, Gayle J. Yaverbaum

Research output: Contribution to journalArticlepeer-review

6 Scopus citations


This study uses data collected from persons in industry and business to assess benefits derived from expert system technology. This work explores variables linked to expert system benefits from the viewpoint of those working with them. The results show that although expected expert system benefits are often realized, there are differences between benefits expected and those actually realized.

Original languageEnglish (US)
Pages (from-to)53-58
Number of pages6
JournalExpert Systems With Applications
Issue number1
StatePublished - 1996

All Science Journal Classification (ASJC) codes

  • Engineering(all)
  • Computer Science Applications
  • Artificial Intelligence


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