Beyond being aware

John M. Carroll; Mary Beth Rosson; Umer Farooq; Lu Xiao

doi:10.1016/j.infoandorg.2009.04.004

Beyond being aware

John M. Carroll
, Mary Beth Rosson
, Umer Farooq
, Lu Xiao

College of Information Sciences and Technology

Research output: Contribution to journal › Article › peer-review

61 Scopus citations

Abstract

To support collaborative interactions, information systems need to support awareness: Collaborators must attain and maintain reciprocal awareness of shared activity in order to coordinate effectively. Supporting awareness has often been conceptualized a matter of ameliorating deficits inherent in remote interaction. In this paper, we consider awareness support in several community informatics contexts from the standpoint of better-leveraging affordances unique to remote community-oriented interactions. We suggest positive design strategies to design awareness support "beyond" what is typical in traditional face-to-face interchange.

Original language	English (US)
Pages (from-to)	162-185
Number of pages	24
Journal	Information and Organization
Volume	19
Issue number	3
DOIs	https://doi.org/10.1016/j.infoandorg.2009.04.004
State	Published - Jul 2009

All Science Journal Classification (ASJC) codes

Management Information Systems
Information Systems
Organizational Behavior and Human Resource Management
Library and Information Sciences
Management of Technology and Innovation

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10.1016/j.infoandorg.2009.04.004

Cite this

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title = "Beyond being aware",

abstract = "To support collaborative interactions, information systems need to support awareness: Collaborators must attain and maintain reciprocal awareness of shared activity in order to coordinate effectively. Supporting awareness has often been conceptualized a matter of ameliorating deficits inherent in remote interaction. In this paper, we consider awareness support in several community informatics contexts from the standpoint of better-leveraging affordances unique to remote community-oriented interactions. We suggest positive design strategies to design awareness support {"}beyond{"} what is typical in traditional face-to-face interchange.",

author = "Carroll, \{John M.\} and Rosson, \{Mary Beth\} and Umer Farooq and Lu Xiao",

note = "Funding Information: We are grateful to Gregorio Convertino, Craig Ganoe, Cecelia Merkel and Wendy Schafer for discussions and other contributions to the development of this paper. Our work on collaboration in CiteSeer, case-based learning, and activity awareness in various contexts is supported by the National Science Foundation (CNS-0454052, IIS-0353075, IIS-0342547, DUE-0354195, DUE-0231111, IIS-0113264), by the Office of Naval Research (N00014-0510549), and by the Frymoyer Endowment. Umer Farooq is now at Microsoft Corporation, One Microsoft Way, Redmond, WA 98052. Lu Xiao is now at the Faculty of Information \& Media Studies, The University of Western Ontario, North Campus Building 256, London, Ontario, Canada. ",

year = "2009",

month = jul,

doi = "10.1016/j.infoandorg.2009.04.004",

language = "English (US)",

volume = "19",

pages = "162--185",

journal = "Information and Organization",

issn = "1471-7727",

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TY - JOUR

T1 - Beyond being aware

AU - Carroll, John M.

AU - Rosson, Mary Beth

AU - Farooq, Umer

AU - Xiao, Lu

N1 - Funding Information: We are grateful to Gregorio Convertino, Craig Ganoe, Cecelia Merkel and Wendy Schafer for discussions and other contributions to the development of this paper. Our work on collaboration in CiteSeer, case-based learning, and activity awareness in various contexts is supported by the National Science Foundation (CNS-0454052, IIS-0353075, IIS-0342547, DUE-0354195, DUE-0231111, IIS-0113264), by the Office of Naval Research (N00014-0510549), and by the Frymoyer Endowment. Umer Farooq is now at Microsoft Corporation, One Microsoft Way, Redmond, WA 98052. Lu Xiao is now at the Faculty of Information & Media Studies, The University of Western Ontario, North Campus Building 256, London, Ontario, Canada.

PY - 2009/7

Y1 - 2009/7

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AB - To support collaborative interactions, information systems need to support awareness: Collaborators must attain and maintain reciprocal awareness of shared activity in order to coordinate effectively. Supporting awareness has often been conceptualized a matter of ameliorating deficits inherent in remote interaction. In this paper, we consider awareness support in several community informatics contexts from the standpoint of better-leveraging affordances unique to remote community-oriented interactions. We suggest positive design strategies to design awareness support "beyond" what is typical in traditional face-to-face interchange.

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UR - https://www.scopus.com/pages/publications/67650076721#tab=citedBy

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DO - 10.1016/j.infoandorg.2009.04.004

M3 - Article

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VL - 19

SP - 162

EP - 185

JO - Information and Organization

JF - Information and Organization

IS - 3

ER -

Beyond being aware

Abstract

All Science Journal Classification (ASJC) codes

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