Abstract
Some of the most troubling problems for users of computer equipment arise in the getting-started stage. A 'training-wheels' system was designed for a commercial word processor in which system functions that new users typically do not need, but which can be springboards for errors and confusions, were disabled. The training-wheels word processor improved learning efficiency in two experiments, one of which examined learning by doing and the other, learning by the book.
Original language | English (US) |
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Pages (from-to) | 377-389 |
Number of pages | 13 |
Journal | Human Factors |
Volume | 26 |
Issue number | 4 |
DOIs | |
State | Published - 1984 |
All Science Journal Classification (ASJC) codes
- Human Factors and Ergonomics
- Applied Psychology
- Behavioral Neuroscience