Brief communication: A departmental “command center” to facilitate staff safety and patient care during the peak of the COVID-19 pandemic

During the initial peak of the COVID-19 crisis, for the approximately 6 weeks beginning on April 8, 2020 and continuing through mid-May 2020, our academic radiology department shifted all nonprocedural operations to a “Command Center” model. This intervention was designed to maximize faculty and resident safety while continuing to provide prompt radiology care to our patients and support to front-line clinicians. During this time most of our radiology faculty and residents worked remotely. The five on-site residents were stationed together in a single large reading room where they worked as generalists, supervised by remote faculty. This room became the hub of all clinical communications. This brief report describes this experience, reviewing what was done and what was learned.