Abstract
In 2003, Penn State Libraries implemented payroll deduction and collection agency programs to gain better control of accounts receivable. The author reports on the implementation processes and first year outcomes of the programs. She recommends careful consideration of several questions before implementing such measures.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 55-67 |
| Number of pages | 13 |
| Journal | Journal of Access Services |
| Volume | 3 |
| Issue number | 2 |
| DOIs | |
| State | Published - Oct 25 2006 |
All Science Journal Classification (ASJC) codes
- Library and Information Sciences
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