Choreograph postpartum care experiencescapes in a resort setting

Ingrid Y. Lin, Anna Mattila

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

Purpose: The purpose of this paper is to apply the concept of holistic wellness to a postpartum care resort experiencescape to enhance women’s health and well-being. Several relevant theories are highlighted to demonstrate how to design a soothing postpartum care experiencescape. This paper also discusses the notion of regenerative business practices to achieve a win-win-win (customer–resort–community) strategy composed of collaborative networks that serve people and the planet. Design/methodology/approach: A multidisciplinary literature review discusses the lack of postpartum care in the USA and shows how resorts could help improve women’s health and well-being by offering postpartum care services. This is a theory synthesis paper that seeks to achieve conceptual integration across multiple frameworks. Findings: This conceptual model displays the interconnected relationships of holistic wellbeing, postpartum care experiencescape design and regenerative practices. Research limitations/implications: The essence of this conceptual paper is to address postpartum care in the USA and to develop a conceptual model for designing postpartum care experiencescapes in a resort setting. Practical implications: The authors offer suggestions on how resorts and health-care services can co-design a postpartum care resort experiencescape to transform the mother’s postpartum period to the joy of parenthood. Social implications: This paper discusses how postpartum care experiencescapes in the resort context would contribute to solving some prevalent societal issues while advancing the future of hospitality research and businesses. Originality/value: No research within the hospitality literature has yet discussed how the hospitality industry can collaborate with the health-care sector to establish postpartum care services to be at the forefront in leading the age of regeneration.

Original languageEnglish (US)
Pages (from-to)2953-2970
Number of pages18
JournalInternational Journal of Contemporary Hospitality Management
Volume34
Issue number8
DOIs
StatePublished - Jul 26 2022

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management

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