Civility in Health Care: A Moral Imperative

Joel M. Geiderman; John C. Moskop; Catherine A. Marco; Raquel M. Schears; Arthur R. Derse

doi:10.1007/s10730-022-09501-y

Civility in Health Care: A Moral Imperative

Joel M. Geiderman, John C. Moskop, Catherine A. Marco, Raquel M. Schears, Arthur R. Derse

Department of Emergency Medicine

Research output: Contribution to journal › Article › peer-review

5 Scopus citations

Abstract

Civility is an essential feature of health care, as it is in so many other areas of human interaction. The article examines the meaning of civility, reviews its origins, and provides reasons for its moral significance in health care. It describes common types of uncivil behavior by health care professionals, patients, and visitors in hospitals and other health care settings, and it suggests strategies to prevent and respond to uncivil behavior, including institutional codes of conduct and disciplinary procedures. The article concludes that uncivil behavior toward health care professionals, patients, and others subverts the moral goals of health care and is therefore unacceptable. Civility is a basic professional duty that health care professionals should embrace, model, and teach.

Original language	English (US)
Pages (from-to)	245-257
Number of pages	13
Journal	HEC Forum
Volume	36
Issue number	2
DOIs	https://doi.org/10.1007/s10730-022-09501-y
State	Published - Jun 2024

All Science Journal Classification (ASJC) codes

Issues, ethics and legal aspects
Health(social science)
Health Policy

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1007/s10730-022-09501-y

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abstract = "Civility is an essential feature of health care, as it is in so many other areas of human interaction. The article examines the meaning of civility, reviews its origins, and provides reasons for its moral significance in health care. It describes common types of uncivil behavior by health care professionals, patients, and visitors in hospitals and other health care settings, and it suggests strategies to prevent and respond to uncivil behavior, including institutional codes of conduct and disciplinary procedures. The article concludes that uncivil behavior toward health care professionals, patients, and others subverts the moral goals of health care and is therefore unacceptable. Civility is a basic professional duty that health care professionals should embrace, model, and teach.",

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AU - Geiderman, Joel M.

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AB - Civility is an essential feature of health care, as it is in so many other areas of human interaction. The article examines the meaning of civility, reviews its origins, and provides reasons for its moral significance in health care. It describes common types of uncivil behavior by health care professionals, patients, and visitors in hospitals and other health care settings, and it suggests strategies to prevent and respond to uncivil behavior, including institutional codes of conduct and disciplinary procedures. The article concludes that uncivil behavior toward health care professionals, patients, and others subverts the moral goals of health care and is therefore unacceptable. Civility is a basic professional duty that health care professionals should embrace, model, and teach.

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Civility in Health Care: A Moral Imperative

Abstract

All Science Journal Classification (ASJC) codes

UN SDGs

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