TY - JOUR
T1 - Co-Design Smart Disaster Management Systems with Indigenous Communities
AU - Tsai, Chun Hua
AU - Huang, Chenyu
AU - Chen, Yu Che
AU - Zendejas, Edouardo
AU - Krafka, Sarah
AU - Zendejas, Jordan
N1 - Publisher Copyright:
© 2024 Copyright held by the owner/author(s).
PY - 2024/9/13
Y1 - 2024/9/13
N2 - Tribal governments bear an uneven burden in the face of escalating disaster risks, climate change, and environmental degradation, primarily due to their deeply entrenched ties to the environment and its resources. Regrettably, accessing vital information and evidence to secure adequate funding or support poses difficulties for enrolled tribal members and their lands. In response to these challenges, this article collaborates with tribal nations to co-design intelligent disaster management systems using AI chatbots and drone technologies. The primary objective is to explore how tribal governments perceive and experience these emerging technologies in the realm of disaster reporting practices. This article presents participatory design studies. First, we interviewed seasoned first-line emergency managers and hosted an in-person design workshop to introduce the Emergency Reporter chatbot. Second, we organized a follow-up design workshop on tribal land to deliberate the utilization of drones within their community. Through qualitative analysis, we unveiled key themes surrounding integrating these emergency technologies within the jurisdiction of tribal governments. The findings disclosed substantial backing from tribal governments and their tribal members for the proposed technologies. Moreover, we delved into the potential of chatbots and drones to empower tribal governments in disaster management, safeguard their sovereignty, and facilitate collaboration with other agencies.
AB - Tribal governments bear an uneven burden in the face of escalating disaster risks, climate change, and environmental degradation, primarily due to their deeply entrenched ties to the environment and its resources. Regrettably, accessing vital information and evidence to secure adequate funding or support poses difficulties for enrolled tribal members and their lands. In response to these challenges, this article collaborates with tribal nations to co-design intelligent disaster management systems using AI chatbots and drone technologies. The primary objective is to explore how tribal governments perceive and experience these emerging technologies in the realm of disaster reporting practices. This article presents participatory design studies. First, we interviewed seasoned first-line emergency managers and hosted an in-person design workshop to introduce the Emergency Reporter chatbot. Second, we organized a follow-up design workshop on tribal land to deliberate the utilization of drones within their community. Through qualitative analysis, we unveiled key themes surrounding integrating these emergency technologies within the jurisdiction of tribal governments. The findings disclosed substantial backing from tribal governments and their tribal members for the proposed technologies. Moreover, we delved into the potential of chatbots and drones to empower tribal governments in disaster management, safeguard their sovereignty, and facilitate collaboration with other agencies.
UR - http://www.scopus.com/inward/record.url?scp=85207070945&partnerID=8YFLogxK
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U2 - 10.1145/3660643
DO - 10.1145/3660643
M3 - Article
AN - SCOPUS:85207070945
SN - 2639-0175
VL - 5
JO - Digital Government: Research and Practice
JF - Digital Government: Research and Practice
IS - 3
M1 - 21
ER -