Cognitive Ergonomics

Craig M. Harvey; Richard J. Koubek; Ashok Darisipudi; Ling Rothrock

doi:10.1201/b10855-10

Cognitive Ergonomics

Craig M. Harvey, Richard J. Koubek, Ashok Darisipudi, Ling Rothrock

Marcus Department of Industrial and Manufacturing Engineering

Research output: Chapter in Book/Report/Conference proceeding › Chapter

2 Scopus citations

Abstract

The next time you listen to an advertisement on the television or read an ad in the newspaper, take notice at the use of the Internet. You will £nd that in many cases, the only method of contact provided is the company’s Web site. In fact, many companies are almost making it dif£cult to £nd their telephone information because they are requiring users to £rst seek out information “on our Web site.” We are truly an information society, and the Web impacts how we pay bills, shop for merchandise, or even £nd the school lunch menus for our children.

Original language	English (US)
Title of host publication	Handbook of Human Factors in Web Design, Second Edition
Publisher	CRC Press
Pages	85-105
Number of pages	21
ISBN (Electronic)	9781439825952
ISBN (Print)	9781410611994
DOIs	https://doi.org/10.1201/b10855-10
State	Published - Jan 1 2011

All Science Journal Classification (ASJC) codes

General Engineering
General Computer Science

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10.1201/b10855-10

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abstract = "The next time you listen to an advertisement on the television or read an ad in the newspaper, take notice at the use of the Internet. You will £nd that in many cases, the only method of contact provided is the company{\textquoteright}s Web site. In fact, many companies are almost making it dif£cult to £nd their telephone information because they are requiring users to £rst seek out information “on our Web site.” We are truly an information society, and the Web impacts how we pay bills, shop for merchandise, or even £nd the school lunch menus for our children.",

author = "Harvey, {Craig M.} and Koubek, {Richard J.} and Ashok Darisipudi and Ling Rothrock",

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AU - Rothrock, Ling

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AB - The next time you listen to an advertisement on the television or read an ad in the newspaper, take notice at the use of the Internet. You will £nd that in many cases, the only method of contact provided is the company’s Web site. In fact, many companies are almost making it dif£cult to £nd their telephone information because they are requiring users to £rst seek out information “on our Web site.” We are truly an information society, and the Web impacts how we pay bills, shop for merchandise, or even £nd the school lunch menus for our children.

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Cognitive Ergonomics

Abstract

All Science Journal Classification (ASJC) codes

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