TY - JOUR
T1 - Communication Channel, Sex, and the Immediate and Longitudinal Outcomes of Verbal Person-centered Support
AU - High, Andrew C.
AU - Solomon, Denise Haunani
N1 - Publisher Copyright:
© 2014 National Communication Association.
PY - 2014/10/13
Y1 - 2014/10/13
N2 - This study extended research on verbal person-centered (VPC) support by studying VPC in conversations, examining perceptions of support providers and receivers, testing the influence of different communication channels, and evaluating longitudinal outcomes. Two hundred fifty-five dyads composed either of two men, two women, or one man and one woman interacted in a laboratory wherein channel and level of VPC were manipulated. Evaluations of support were gathered from support providers and recipients, and recipients also reported outcomes three weeks later. Perceptions of support differed between channels, such that men providing high VPC support were evaluated more positively when using CMC, and women communicating low VPC support were evaluated more negatively online. Effects of level of VPC, channel, and provider's sex on receivers' outcomes persisted three weeks later.
AB - This study extended research on verbal person-centered (VPC) support by studying VPC in conversations, examining perceptions of support providers and receivers, testing the influence of different communication channels, and evaluating longitudinal outcomes. Two hundred fifty-five dyads composed either of two men, two women, or one man and one woman interacted in a laboratory wherein channel and level of VPC were manipulated. Evaluations of support were gathered from support providers and recipients, and recipients also reported outcomes three weeks later. Perceptions of support differed between channels, such that men providing high VPC support were evaluated more positively when using CMC, and women communicating low VPC support were evaluated more negatively online. Effects of level of VPC, channel, and provider's sex on receivers' outcomes persisted three weeks later.
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U2 - 10.1080/03637751.2014.933245
DO - 10.1080/03637751.2014.933245
M3 - Article
AN - SCOPUS:84912051396
SN - 0363-7751
VL - 81
SP - 439
EP - 468
JO - Communication Monographs
JF - Communication Monographs
IS - 4
ER -