Abstract
In this chapter we review the body of operations management (OM) literature that studies compliance issues. Researchers in OM focus on how operational-level decisions (such as process improvement, capacity, quality, and risk mitigation) impact performance outcomes in business and society. In recent years there has been growing interest among OM scholars in compliance issues, mostly in the context of environmental regulation and corporate social responsibility (CSR). The focus on operations casts new light and brings novel insights to compliance issues, and in some cases provides guidance for implementable solutions.
Original language | English (US) |
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Title of host publication | The Cambridge Handbook of Compliance |
Publisher | Cambridge University Press |
Pages | 81-92 |
Number of pages | 12 |
ISBN (Electronic) | 9781108759458 |
ISBN (Print) | 9781108477123 |
DOIs | |
State | Published - Jan 1 2021 |
All Science Journal Classification (ASJC) codes
- General Social Sciences
- General Economics, Econometrics and Finance
- General Business, Management and Accounting