Confusion prediction from eye-tracking data: Experiments with machine learning

Joni Salminen, Haewoon Kwak, Soon Gyo Jung, Mridul Nagpal, Jisun An, Bernard J. Jansen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

12 Scopus citations

Abstract

Predicting user confusion can help improve information presentation on websites, mobile apps, and virtual reality interfaces. One promising information source for such prediction is eye-tracking data about gaze movements on the screen. Coupled with think-aloud records, we explore if user's confusion is correlated with primarily fixation-level features. We find that random forest achieves an accuracy of more than 70% when prediction user confusion using only fixation features. In addition, adding user-level features (age and gender) improves the accuracy to more than 90%. We also find that balancing the classes before training improves performance. We test two balancing algorithms, Synthetic Minority Over Sampling Technique (SMOTE) and Adaptive Synthetic Sampling (ADASYN) finding that SMOTE provides a higher performance increase. Overall, this research contains implications for researchers interested in inferring users' cognitive states from eye-tracking data.

Original languageEnglish (US)
Title of host publicationProceedings of the 9th International Conference on Information Systems and Technologies, ICIST 2019
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450362924
DOIs
StatePublished - Mar 24 2019
Event9th International Conference on Information Systems and Technologies, ICIST 2019 - Cairo, Egypt
Duration: Mar 24 2019Mar 26 2019

Publication series

NameACM International Conference Proceeding Series

Conference

Conference9th International Conference on Information Systems and Technologies, ICIST 2019
Country/TerritoryEgypt
CityCairo
Period3/24/193/26/19

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

Fingerprint

Dive into the research topics of 'Confusion prediction from eye-tracking data: Experiments with machine learning'. Together they form a unique fingerprint.

Cite this