Abstract
Business travelers want a hotel to give them the tools to get their work done efficiently - which includes having competent staff members on duty-more than they want personalized services and fancy surroundings.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 40-46 |
| Number of pages | 7 |
| Journal | Cornell Hotel and Restaurant Administration Quarterly |
| Volume | 40 |
| Issue number | 1 |
| DOIs | |
| State | Published - 1999 |
All Science Journal Classification (ASJC) codes
- Tourism, Leisure and Hospitality Management