Consumers' value judgments

Anna Mattila

doi:10.1016/s0010-8804(99)80013-5

Consumers' value judgments

Anna Mattila

School of Hospitality Management

Research output: Contribution to journal › Article › peer-review

69 Scopus citations

Abstract

Business travelers want a hotel to give them the tools to get their work done efficiently - which includes having competent staff members on duty-more than they want personalized services and fancy surroundings.

Original language	English (US)
Pages (from-to)	40-46
Number of pages	7
Journal	Cornell Hotel and Restaurant Administration Quarterly
Volume	40
Issue number	1
DOIs	https://doi.org/10.1016/s0010-8804(99)80013-5
State	Published - 1999

All Science Journal Classification (ASJC) codes

Tourism, Leisure and Hospitality Management

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10.1016/s0010-8804(99)80013-5

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Consumers' value judgments

Abstract

All Science Journal Classification (ASJC) codes

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