@inproceedings{0a572dea5aa64889958d7a206ccb9bb8,
title = "Content Spending and Network Quality in Mobile Channels: A Hidden Markov Model of User Engagement and Content Consumption",
abstract = "Nowadays, individuals increasingly depend on mobile devices and apps for every aspect of their daily lives. Even though the number of mobile users and the time that they spend on mobile apps have grown tremendously, app providers are still struggling with low user engagement and a high attrition rate. This study examines how users' prior content spending and network delay impact consumers' mobile content consumption decisions and how the impacts vary in different engagement states. We develop a Hidden Markov Model and calibrate it using a large tapstream data set of individual users' reading activities from a mobile app provider. We identify three engagement states and heterogeneous impacts of the financial and operational factors. This study will generate important implications on content pricing and user engagement in mobile channels.",
author = "Xia Zhao and Lu Huang and Lei Wang and Elham Yazdani and Cheng Zhang",
note = "Publisher Copyright: {\textcopyright} 2022 IEEE Computer Society. All rights reserved.; 55th Annual Hawaii International Conference on System Sciences, HICSS 2022 ; Conference date: 03-01-2022 Through 07-01-2022",
year = "2022",
language = "English (US)",
series = "Proceedings of the Annual Hawaii International Conference on System Sciences",
publisher = "IEEE Computer Society",
pages = "6483--6491",
editor = "Bui, {Tung X.}",
booktitle = "Proceedings of the 55th Annual Hawaii International Conference on System Sciences, HICSS 2022",
address = "United States",
}