TY - GEN
T1 - Crowdsourcing Change
T2 - 14th International Conference on Information in Contemporary Society, iConference 2019
AU - Dhanorkar, Shipi
AU - Rosson, Mary Beth
N1 - Publisher Copyright:
© 2019, Springer Nature Switzerland AG.
PY - 2019
Y1 - 2019
N2 - The internet connects people who are spatially and temporally separated. One result is new modes of reaching out to, organizing and mobilizing people, including online activism. Internet platforms can be used to mobilize people around specific concerns, short-circuiting structures such as organizational hierarchies or elected officials. These online processes allow consumers and concerned citizens to voice their opinions, often to businesses, other times to civic groups or other authorities. Not surprisingly, this opportunity has encouraged a steady rise in specialized platforms dedicated to online petitioning; eg., Change.org, Care2 Petitions, MoveOn.org, etc. These platforms are open to everyone; any individual or group who is affected by a problem or disappointed with the status quo, can raise awareness for or against corporate or government policies. Such platforms can empower ordinary citizens to bring about social change, by leveraging support from the masses. In this sense, the platforms allow citizens to “crowdsource change”. In this paper, we offer a comparative analysis of the affordances of four online petitioning platforms, and use this analysis to propose ideas for design enhancements to online petitioning platforms.
AB - The internet connects people who are spatially and temporally separated. One result is new modes of reaching out to, organizing and mobilizing people, including online activism. Internet platforms can be used to mobilize people around specific concerns, short-circuiting structures such as organizational hierarchies or elected officials. These online processes allow consumers and concerned citizens to voice their opinions, often to businesses, other times to civic groups or other authorities. Not surprisingly, this opportunity has encouraged a steady rise in specialized platforms dedicated to online petitioning; eg., Change.org, Care2 Petitions, MoveOn.org, etc. These platforms are open to everyone; any individual or group who is affected by a problem or disappointed with the status quo, can raise awareness for or against corporate or government policies. Such platforms can empower ordinary citizens to bring about social change, by leveraging support from the masses. In this sense, the platforms allow citizens to “crowdsource change”. In this paper, we offer a comparative analysis of the affordances of four online petitioning platforms, and use this analysis to propose ideas for design enhancements to online petitioning platforms.
UR - http://www.scopus.com/inward/record.url?scp=85064052877&partnerID=8YFLogxK
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U2 - 10.1007/978-3-030-15742-5_34
DO - 10.1007/978-3-030-15742-5_34
M3 - Conference contribution
AN - SCOPUS:85064052877
SN - 9783030157418
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 353
EP - 364
BT - Information in Contemporary Society - 14th International Conference, iConference 2019, Proceedings
A2 - Taylor, Natalie Greene
A2 - Christian-Lamb, Caitlin
A2 - Nardi, Bonnie
A2 - Martin, Michelle H.
PB - Springer Verlag
Y2 - 31 March 2019 through 3 April 2019
ER -