Cultural Influences on Chinese Citizens' Adoption of Digital Contact Tracing: A Human Infrastructure Perspective

Yao Lyu; John M. Carroll

doi:10.1145/3491102.3517572

Cultural Influences on Chinese Citizens' Adoption of Digital Contact Tracing: A Human Infrastructure Perspective

Yao Lyu
, John M. Carroll

College of Information Sciences and Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

11 Scopus citations

Abstract

Digital contact tracing is an ICT approach for controlling public health crises. It identifies users' risk of infection based on their healthcare and travel information. In the COVID-19 pandemic, many countries implemented digital contact tracing to contain the coronavirus outbreak. However, the adoption rates vary significantly across different countries. In this study, we investigate Chinese people's adoption of digital contact tracing. We aim at finding the influence of Chinese culture on people's attitudes and behaviors toward the technology. We interviewed 26 Chinese participants and used thematic analysis to interpret the data. Our findings showed that Chinese culture shaped citizens' interactions with the digital contact tracing at multiple levels; driven by the culture, Chinese citizens accepted digital contact tracing and contributed to making digital contact tracing a socio-technical infrastructure of people's daily lives. We also discuss such cultural influences with the growing literature of human infrastructure and crisis informatics.

Original language	English (US)
Title of host publication	CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450391573
DOIs	https://doi.org/10.1145/3491102.3517572
State	Published - Apr 29 2022
Event	2022 CHI Conference on Human Factors in Computing Systems, CHI 2022 - New Orleans, United States Duration: Apr 30 2022 → May 5 2022

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2022 CHI Conference on Human Factors in Computing Systems, CHI 2022
Country/Territory	United States
City	New Orleans
Period	4/30/22 → 5/5/22

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Access to Document

10.1145/3491102.3517572

Cite this

Lyu, Y., & Carroll, J. M. (2022). Cultural Influences on Chinese Citizens' Adoption of Digital Contact Tracing: A Human Infrastructure Perspective. In CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems Article 252 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3491102.3517572

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title = "Cultural Influences on Chinese Citizens' Adoption of Digital Contact Tracing: A Human Infrastructure Perspective",

abstract = "Digital contact tracing is an ICT approach for controlling public health crises. It identifies users' risk of infection based on their healthcare and travel information. In the COVID-19 pandemic, many countries implemented digital contact tracing to contain the coronavirus outbreak. However, the adoption rates vary significantly across different countries. In this study, we investigate Chinese people's adoption of digital contact tracing. We aim at finding the influence of Chinese culture on people's attitudes and behaviors toward the technology. We interviewed 26 Chinese participants and used thematic analysis to interpret the data. Our findings showed that Chinese culture shaped citizens' interactions with the digital contact tracing at multiple levels; driven by the culture, Chinese citizens accepted digital contact tracing and contributed to making digital contact tracing a socio-technical infrastructure of people's daily lives. We also discuss such cultural influences with the growing literature of human infrastructure and crisis informatics.",

author = "Yao Lyu and Carroll, \{John M.\}",

note = "Publisher Copyright: {\textcopyright} 2022 ACM.; 2022 CHI Conference on Human Factors in Computing Systems, CHI 2022 ; Conference date: 30-04-2022 Through 05-05-2022",

year = "2022",

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day = "29",

doi = "10.1145/3491102.3517572",

language = "English (US)",

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Lyu, Y & Carroll, JM 2022, Cultural Influences on Chinese Citizens' Adoption of Digital Contact Tracing: A Human Infrastructure Perspective. in CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems., 252, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, 2022 CHI Conference on Human Factors in Computing Systems, CHI 2022, New Orleans, United States, 4/30/22. https://doi.org/10.1145/3491102.3517572

Cultural Influences on Chinese Citizens' Adoption of Digital Contact Tracing: A Human Infrastructure Perspective. / Lyu, Yao; Carroll, John M.
CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2022. 252 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T2 - 2022 CHI Conference on Human Factors in Computing Systems, CHI 2022

AU - Lyu, Yao

AU - Carroll, John M.

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Y1 - 2022/4/29

N2 - Digital contact tracing is an ICT approach for controlling public health crises. It identifies users' risk of infection based on their healthcare and travel information. In the COVID-19 pandemic, many countries implemented digital contact tracing to contain the coronavirus outbreak. However, the adoption rates vary significantly across different countries. In this study, we investigate Chinese people's adoption of digital contact tracing. We aim at finding the influence of Chinese culture on people's attitudes and behaviors toward the technology. We interviewed 26 Chinese participants and used thematic analysis to interpret the data. Our findings showed that Chinese culture shaped citizens' interactions with the digital contact tracing at multiple levels; driven by the culture, Chinese citizens accepted digital contact tracing and contributed to making digital contact tracing a socio-technical infrastructure of people's daily lives. We also discuss such cultural influences with the growing literature of human infrastructure and crisis informatics.

AB - Digital contact tracing is an ICT approach for controlling public health crises. It identifies users' risk of infection based on their healthcare and travel information. In the COVID-19 pandemic, many countries implemented digital contact tracing to contain the coronavirus outbreak. However, the adoption rates vary significantly across different countries. In this study, we investigate Chinese people's adoption of digital contact tracing. We aim at finding the influence of Chinese culture on people's attitudes and behaviors toward the technology. We interviewed 26 Chinese participants and used thematic analysis to interpret the data. Our findings showed that Chinese culture shaped citizens' interactions with the digital contact tracing at multiple levels; driven by the culture, Chinese citizens accepted digital contact tracing and contributed to making digital contact tracing a socio-technical infrastructure of people's daily lives. We also discuss such cultural influences with the growing literature of human infrastructure and crisis informatics.

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M3 - Conference contribution

AN - SCOPUS:85130548593

T3 - Conference on Human Factors in Computing Systems - Proceedings

BT - CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery

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ER -

Cultural Influences on Chinese Citizens' Adoption of Digital Contact Tracing: A Human Infrastructure Perspective

Abstract

Publication series

Conference

UN SDGs

All Science Journal Classification (ASJC) codes

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