@article{6effcdb3c38a4da59bd1a93cea422068,
title = "Defining Competency In High-Performance Teams",
author = "Charlotte Guglielmi and Feldman, \{David L.\} and Marco, \{Alan P.\} and Paula Graling and Michelle Hoppes and Asplin, \{Larry L.\} and Linda Groah",
note = "Funding Information: The ability to standardize communication methods is at the center of how a competent team performs. Standardization is of utmost importance because team members must know and understand what defined tools will be used for communication methods. The TeamSTEPPS program supported by the Department of Defense and the Agency for Healthcare Research and Quality recommends tools and strategies such as the use of briefings, debriefings, huddles, and stopping the line. 17 Team members must know the game plan for communication well in advance. These strategies must be accepted and used as the norm, not just in complex and high-stress situations. Part of effective communication is the ability to incorporate the concepts of situational awareness and situational monitoring. Specifically, the ability to stay alert to the surroundings, to communicate changes in a timely manner, and to allow for effective adjustments leads to outcomes that are only achieved by high-performance teams. A top cause of most serious safety events is related to problems in communication, thus the need for standardization. 18 ",
year = "2011",
month = may,
doi = "10.1016/j.aorn.2011.03.004",
language = "English (US)",
volume = "93",
pages = "528--538",
journal = "AORN journal",
issn = "0001-2092",
publisher = "John Wiley \& Sons Inc.",
number = "5",
}