Demand heterogeneity in IT infrastructure services: Modeling and evaluation of a dynamic approach to defining service levels

Business & Economics

• Service Level Agreement 100%
• IT Infrastructure 90%
• Service Levels 74%
• User Preferences 48%
• Pricing Scheme 45%
• Modeling 44%
• Fixed Price 44%
• Evaluation 40%
• Demand Fluctuation 25%
• Allocation Mechanisms 24%
• Service-oriented 20%
• Analytical Model 20%
• Penalty 16%
• Resource Allocation 16%
• Simulation 12%
• Pricing 12%

Social Sciences

• infrastructure 53%
• demand 52%
• evaluation 34%
• pricing 28%
• welfare 14%
• fluctuation 10%
• penalty 7%
• simulation 7%
• information technology 6%
• organization 5%
• management 4%
• resources 4%
• evidence 3%

Engineering & Materials Science

• Costs 28%
• Information technology 22%
• Analytical models 21%
• Resource allocation 21%