TY - GEN
T1 - Design guidelines for mobile information and entertainment services
T2 - 5th International Conference on Electronic Commerce, ICEC '03
AU - Van De Kar, Elisabeth
AU - Maitland, Carleen F.
AU - De Montalvo, Uta Wehn
AU - Bouwman, Harry
PY - 2003
Y1 - 2003
N2 - The mobile telecommunications industry is undergoing rapid change, which is increasing the interdependency of firms in the sector. Mobile information and entertainment services will be delivered through inter-organizational networks of firms. This means the problems of service design must be resolved in the context of a complex value network. To shed light on these problems we present a case study of a ringtone service and from this develop guidelines for the design of similar services.
AB - The mobile telecommunications industry is undergoing rapid change, which is increasing the interdependency of firms in the sector. Mobile information and entertainment services will be delivered through inter-organizational networks of firms. This means the problems of service design must be resolved in the context of a complex value network. To shed light on these problems we present a case study of a ringtone service and from this develop guidelines for the design of similar services.
UR - http://www.scopus.com/inward/record.url?scp=77954518629&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=77954518629&partnerID=8YFLogxK
U2 - 10.1145/948005.948059
DO - 10.1145/948005.948059
M3 - Conference contribution
AN - SCOPUS:77954518629
SN - 1581137885
SN - 9781581137880
T3 - ACM International Conference Proceeding Series
SP - 413
EP - 421
BT - Proceedings of the 5th International Conference on Electronic Commerce, ICEC '03
Y2 - 30 September 2003 through 3 October 2003
ER -