Abstract
The mobile telecommunications industry is undergoing rapid change, which is increasing the interdependency of firms in the sector. Mobile information and entertainment services will be delivered through inter-organizational networks of firms. This means the problems of service design must be resolved in the context of a complex value network. To shed light on these problems we present a case study of a ringtone service and from this develop guidelines for the design of similar services.
Original language | English (US) |
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Title of host publication | Proceedings of the ACM Conference on Electronic Commerce |
Editors | N. Sadeh |
Pages | 414-422 |
Number of pages | 9 |
Volume | 5 |
State | Published - 2003 |
Event | Fifth International Conference on Electric Commerce, ICEC 2003 - Pittsburgh, PA, United States Duration: Sep 30 2003 → Oct 3 2003 |
Other
Other | Fifth International Conference on Electric Commerce, ICEC 2003 |
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Country/Territory | United States |
City | Pittsburgh, PA |
Period | 9/30/03 → 10/3/03 |
All Science Journal Classification (ASJC) codes
- Computer Science (miscellaneous)
- Business, Management and Accounting (miscellaneous)