Under today's competitive environments and globalisation trend, supply chain management has emerged as one of the best practices for corporations to gain competitive advantages. The supply chain (SC) operations reference (SCOR) model, developed by the SC Council, provides a common framework and standard terminology for evaluating, positioning and implementing SC practice. However, the model does not get to the specifics of how to manage collaboration in SC and what makes it work. It also lacks the best practice example for specific industries. In this paper, we extend the SCOR model by integrating collaborative product commerce and project management to propose a comprehensive collaborative supply chain operations reference model (CSCOR). The CSCOR consists of four hierarchical levels: business, cooperative, process and operational models. We apply the CSCOR model to a regional electricity industry in China and assess its relative effectiveness.
|Original language||English (US)|
|Number of pages||19|
|Journal||International Journal of Electronic Customer Relationship Management|
|State||Published - Apr 2009|
All Science Journal Classification (ASJC) codes
- Business, Management and Accounting(all)