Digitizing Material Delivery and Documentation in Highway Construction Using e-Ticketing Technology: Study Based on Qualitative Semistructured Interviews

Karthik Subramanya, Sharareh Kermanshachi, Apurva Pamidimukkala

Research output: Contribution to journalArticlepeer-review


Electronic Construction (e-Construction) is being increasingly used to minimize the amount of paperwork and simplify the daily operations inherent in the construction of highway infrastructures. Electronic ticketing (e-Ticketing) is a part of e-Construction that aids in the transfer of material tickets in a digital manner, accounting for more than half of construction costs; however, the technology has been pilot tested by several states since the beginning of 2013 and has been disbanded for various reasons. The purpose of this research is to pinpoint the challenges in the deployment of an e-Ticketing platform, as well as to determine the adoption rate of state departments of transportations (DOT) and to assess the benefits. The research method includes a combination of literature review and semistructured interviews to achieve the study's objectives. An inductive thematic analysis approach was used to analyze the interview transcripts. The study's findings are related to the reasons for delays and misconceptions about the implementation of the e-Ticketing platform. Internet connectivity at construction sites and high investment costs were found to be the major challenges that have delayed the implementation of the e-Ticketing platform. The study's results will aid decision makers in DOTs and engineers build a standard e-Ticketing platform, implement rules and guidelines, reduce investment costs, execute pilot testing, improve inspector safety, and complete projects in a timely and efficient manner.

Original languageEnglish (US)
Article number04023009
JournalPractice Periodical on Structural Design and Construction
Issue number2
StatePublished - May 1 2023

All Science Journal Classification (ASJC) codes

  • Civil and Structural Engineering
  • Building and Construction
  • Arts and Humanities (miscellaneous)

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