TY - GEN
T1 - Dynamics of technological mediation
T2 - 10th International Conference on Information and Communication Technologies and Development, ICTD 2019
AU - Caneba, Richard N.
AU - Maitland, Carleen F.
N1 - Publisher Copyright:
© 2019 ACM.
PY - 2019/1/4
Y1 - 2019/1/4
N2 - Technological mediation provides a model for analyzing the role that internet service providers (ISPs) play in translating technologies from the "technological frontier" to their particular commercial context. Although its original conception defined three obstacles mediators encounter during this process (technical, commercial, and structural), how these obstacles unfold during mediation has yet to be fully investigated. Through an ethnographic case study with a small rural ISP, we deepen our understanding of this model, in particular the complex interplay between the dynamic technological environment and the experiences of the mediator. While innovation scholars know that commercial markets mature over time, this study illuminates how this process impacts the organizations who must adopt and localize these technologies.
AB - Technological mediation provides a model for analyzing the role that internet service providers (ISPs) play in translating technologies from the "technological frontier" to their particular commercial context. Although its original conception defined three obstacles mediators encounter during this process (technical, commercial, and structural), how these obstacles unfold during mediation has yet to be fully investigated. Through an ethnographic case study with a small rural ISP, we deepen our understanding of this model, in particular the complex interplay between the dynamic technological environment and the experiences of the mediator. While innovation scholars know that commercial markets mature over time, this study illuminates how this process impacts the organizations who must adopt and localize these technologies.
UR - http://www.scopus.com/inward/record.url?scp=85060919771&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85060919771&partnerID=8YFLogxK
U2 - 10.1145/3287098.3287121
DO - 10.1145/3287098.3287121
M3 - Conference contribution
AN - SCOPUS:85060919771
T3 - ACM International Conference Proceeding Series
BT - Proceedings of the 10th International Conference on Information and Communication Technologies and Development, ICTD 2019
PB - Association for Computing Machinery
Y2 - 4 January 2019 through 7 January 2019
ER -