TY - JOUR
T1 - Emergent Organizing in Crisis
T2 - US Nurses’ Sensemaking and Job Crafting During COVID-19
AU - Sahay, Surabhi
AU - Dwyer, Maria
N1 - Publisher Copyright:
© The Author(s) 2021.
PY - 2021/11
Y1 - 2021/11
N2 - Crisis situations may render some roles meaningless or modify the meanings of existing roles. In general, employees participate in job crafting to alter or redefine their tasks and relationships to enhance their meaningfulness. Drawing on Weick’s sensemaking theory, this article explores how nurses working directly with COVID-19 patients participate in job crafting amid a pandemic crisis. It proposes an iterative conceptual framework in which sensemaking via the cycle of enactment, selection, and retention informs job crafting, thus contributing to emergent organizing. This enactment of emergent organizing provides fodder for further sensemaking, which highlights the symbiotic relationship between sensemaking and job crafting. Practically speaking, in order to facilitate sensemaking, job crafting, and organizing, management must acknowledge and impart flexibility, and must be open to impromptu thinking by nurses.
AB - Crisis situations may render some roles meaningless or modify the meanings of existing roles. In general, employees participate in job crafting to alter or redefine their tasks and relationships to enhance their meaningfulness. Drawing on Weick’s sensemaking theory, this article explores how nurses working directly with COVID-19 patients participate in job crafting amid a pandemic crisis. It proposes an iterative conceptual framework in which sensemaking via the cycle of enactment, selection, and retention informs job crafting, thus contributing to emergent organizing. This enactment of emergent organizing provides fodder for further sensemaking, which highlights the symbiotic relationship between sensemaking and job crafting. Practically speaking, in order to facilitate sensemaking, job crafting, and organizing, management must acknowledge and impart flexibility, and must be open to impromptu thinking by nurses.
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U2 - 10.1177/08933189211034170
DO - 10.1177/08933189211034170
M3 - Article
AN - SCOPUS:85112709806
SN - 0893-3189
VL - 35
SP - 546
EP - 571
JO - Management Communication Quarterly
JF - Management Communication Quarterly
IS - 4
ER -