TY - JOUR
T1 - Evaluating and designing procedures in safety critical environments
T2 - a framework and taxonomy based on a critical review and synthesis
AU - Surabattula, Deepti
AU - Landry, Steven J.
AU - Caldwell, Barrett S.
N1 - Publisher Copyright:
© 2018, © 2019 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2019/7/4
Y1 - 2019/7/4
N2 - Past research in procedure following has primarily concentrated on the effect of procedure-related factors on procedure compliance and non-compliance. Non-compliance is generally considered to be uniformly negative, rather than the outcome that results from other factors. However, there is a general consensus that procedures are not designed for all situations, and that non-compliance can improve outcomes under certain situations. It is therefore important to understand procedure following based on outcomes and not only procedure compliance or non-compliance. To that end, a framework and taxonomy for understanding procedure following has been developed that enables researchers to focus on the outcome of following procedures, not simply on compliance and non-compliance.
AB - Past research in procedure following has primarily concentrated on the effect of procedure-related factors on procedure compliance and non-compliance. Non-compliance is generally considered to be uniformly negative, rather than the outcome that results from other factors. However, there is a general consensus that procedures are not designed for all situations, and that non-compliance can improve outcomes under certain situations. It is therefore important to understand procedure following based on outcomes and not only procedure compliance or non-compliance. To that end, a framework and taxonomy for understanding procedure following has been developed that enables researchers to focus on the outcome of following procedures, not simply on compliance and non-compliance.
UR - http://www.scopus.com/inward/record.url?scp=85060932197&partnerID=8YFLogxK
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U2 - 10.1080/1463922X.2018.1529205
DO - 10.1080/1463922X.2018.1529205
M3 - Article
AN - SCOPUS:85060932197
SN - 1463-922X
VL - 20
SP - 489
EP - 506
JO - Theoretical Issues in Ergonomics Science
JF - Theoretical Issues in Ergonomics Science
IS - 4
ER -