Evaluation of the process observer method: Group leader, member, and observer perspectives

Previous research indicates that the presence of an observer may be disruptive for group members and leaders, whereas anecdotal reports suggest that the presence of a process observer is minimally disruptive. This study evaluated the process observer method of group training from the perspective of 20 leaders, 38 members, and 11 observers. Results indicated that process observers were not a focus of their respective group and only minimally affected its content and process. Members and leaders reported minimal verbal and nonverbal awareness of the process observers. Process observers reported that they found the experience useful for their development as group leaders.