@inproceedings{3d42a94e48994fb5bd5a683c74a00ae6,
title = "Exploring the Effect of Explanations During Robot-Guided Emergency Evacuation",
abstract = "Humans tend to overtrust emergency robots during emergencies[12]. Here we consider how a robot{\textquoteright}s explanations influence a person{\textquoteright}s decision to follow the robot{\textquoteright}s evacuation directions when those directions differ from the movement of the crowd. The experiments were conducted in a simulated emergency environment with an emergency guide robot and animated human looking Non-Player Characters (NPC). Our results show that explanations increase the tendency to follow the robot, even if these messages are uninformative. We also perform a preliminary study investigating different explanation designs for effective interventions, demonstrating that certain types of explanations can increase or decrease evacuation time. This paper contributes to our understanding of human compliance to robot instructions and methods for examining human compliance through the use of explanations during high risk, emergency situations.",
author = "Mollik Nayyar and Zachary Zoloty and Ciera McFarland and Wagner, {Alan R.}",
note = "Publisher Copyright: {\textcopyright} 2020, Springer Nature Switzerland AG.; 12th International Conference on Social Robotics, ICSR 2020 ; Conference date: 14-11-2020 Through 18-11-2020",
year = "2020",
doi = "10.1007/978-3-030-62056-1_2",
language = "English (US)",
isbn = "9783030620554",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "13--22",
editor = "Wagner, {Alan R.} and David Feil-Seifer and Haring, {Kerstin S.} and Silvia Rossi and Thomas Williams and Hongsheng He and {Sam Ge}, Shuzhi",
booktitle = "Social Robotics - 12th International Conference, ICSR 2020, Proceedings",
address = "Germany",
}